Questions, answered plainly.
Common questions about Atlas Vault and the beta.
How do I get access?
Request an invite. Accounts are by invitation during the beta, and each invitation comes with a code to create your account.
What does it cost?
Nothing during the beta.
Which devices does it work on?
iPhone, Chromium browsers such as Chrome, and the command line on Linux. The Linux desktop app opens a local vault on your computer, not an account vault. The iPhone app and the browser extension are in beta. Android is not available yet.
What if I forget my master password?
Use the recovery key you saved when you created your account. You start a recovery from the command line on Linux, and it waits 72 hours before it can complete. Until then, the iPhone app shows it in Settings and the command line shows it in account status, and either can cancel it. We can’t reset your master password or open your vault for you, including if you lose both.
Can I bring my passwords from another password manager?
From one other password manager today. On Linux you can import its JSON export with logins, notes, cards, identities and passkeys. Other export formats are not supported yet.
Can I export my vault?
Yes, to an encrypted file or an encrypted .kdbx database that other tools can open. There is no plain-text export.
Can I share items with family or a team?
Not yet.
How do AI assistants use it?
Through the MCP server. In normal use an assistant gets a single-use handle or a private temporary file instead of the password. Treat a connected assistant as able to see everything in the vault you give it, and give it an agent vault with only the logins it needs. See Developers and the hard questions.
How do I delete my account or my early-access request?
To leave the early-access list, email contact@atlas-ai.au from the address you used and we’ll delete your entry by hand.
Accounts can’t be deleted from an app yet. During the beta, email us from your account’s address and we’ll delete it from the beta server. The Privacy page says what that removes and what we keep.
How do I report a security issue?
Email contact@atlas-ai.au. See Security for what to include.